GUYANA - I’ve been wondering lately how many Guyanese businesses, from the small shops in Stabroek Market to our growing oil and gas giants, ...
are truly ready for the AI revolution. Because make no mistake, it’s here, and those who embrace it quickly are going to outpace those that hesitate, not by a little, but by a significant margin.
AI isn’t some distant, futuristic thing reserved for Silicon Valley or billion-dollar corporations. It’s already here. It’s being used every day by organizations around the world to cut costs, speed up operations, improve decision-making, and create better customer experiences.At its core, AI means using computer systems to do things that normally require human intelligence, like understanding language, recognizing patterns, or making decisions based on data. But what really matters isn’t what AI does by itself. It’s how it helps people do more, do better, and do faster with fewer resources.Here in Guyana, businesses in every sector, from retail to our growing tourism industry, can take advantage of AI. Tools like ChatGPT and other large language models are already helping teams write reports, edit documents, draft emails, brainstorm campaigns, and summarize research. These are tools that save time and increase productivity, right now. They’re available to every business willing to explore how AI can work for them.But to truly unlock value, companies need to go deeper than surface-level adoption. They need to connect AI directly to their company’s data and systems. With the help of APIs, digital links between software programmes, AI can be used to respond automatically to customer inquiries, sort and analyze financial transactions, detect trends, or even flag potential problems before they arise. When implemented strategically, AI becomes a multiplier of your workforce’s effectiveness.
This is especially critical in the Guyanese context. Many businesses, particularly in our booming sectors, often struggle to find enough skilled workers or face challenges with high recruitment costs. In addition to filling those labour gaps, AI can also empower existing companies to achieve far more with less, meaning less pressure to constantly import skilled labour at high cost and more focus on building sustainable, tech-enabled teams right here at home. It’s a way to grow without growing bloated. Customer service is one area where this transformation is already making waves. We’ve all experienced the frustration of a slow response or a miscommunicated request.(Kaieteur News)