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Engels

Easyjet leaves 100 behind in border check queues

MILAN    -   About 100 people have been left stranded in Milan after a flight to Manchester left without them. They were due to depart on an Easyjet flight on Sunday...

Times of Suriname

but faced queues of up to three hours at Milan's Linate airport because of border control checks. Marooned passengers told the BBC that people had been vomiting and passing out in the heat and now did not know how they would get home. Easyjet said that it was trying to support passengers but that the situation was "outside of our control".

One passenger, Kiera, 17, from Oldham, told the BBC that she and her boyfriend faced a 20-hour wait in the airport until they could get another flight tomorrow. She said that it had cost her mother about £520 for new flights, but that they would be going to Gatwick, not Manchester. She added: "We got here at seven-thirty for our flight at eleven so were super early. "We got to Border Control and it was a massive queue of people. I wasn't feeling great anyway because I think I'd got food poisoning." At about ten-fifty they brought some water over for people, and when we got to the front of the queue, someone asked us if we were going to Manchester, and told us our flight had just gone.

 "There were only about 30 people got on the plane, and about 100 people didn't." Student Kiera said when she emailed Easyjet to explain it was now going to cost her family hundreds of pounds to fly her to London and then pay for trains back to Greater Manchester, she was offered £12.25 in compensation. "We won't be able to buy a sandwich at the airport for that, and we're going to be stuck here until we can fly tomorrow", she added.

Adam Lomas, 33, an accountant from Wakefield, was on holiday in Milan with his wife Katy, 31, and their four-month-old daughter. He said: "We have been sat at the airport for hours. A few people have been on the phone to Easyjet. "I attempted to contact them but just got chatbots and then there were audio issues and they couldn't hear me and after five or 10 minutes they hung up. "We are trying to find a hotel and we are going to have to book a flight to London and then get from London to Manchester because our daughter's babyseat is there. "We are just walking to a nearby hotel. Some passengers have driven to Pisa to fly. (BBC)

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