Jennifer Melle from Croydon, was removed from duty after speaking publicly to the media about receiving a warning for using the wrong pronouns. On Monday she said: "I cannot discuss the terms of the settlement, but generally I am glad that my employer has finally decided to extend an olive branch to me." Epsom and St Helier Hospitals NHS Trust, who agreed to settle Melle's claim ahead of a tribunal which was set to commence on Monday, said it was "sorry" she had this experience.

In May 2024, Melle was racially abused by a transgender woman - who was born a biological male - after she addressed them as "Mr". The 41-year-old was given a written warning at the time and continued in her role, and Epsom and St Helier Hospitals NHS Trust also wrote to the patient to warn them that threatening and racist language was not tolerated. However, Melle, who has worked at the hospital for 12 years, was later suspended with full pay after speaking to the media about her experience in March 2025. The trust said it was concerned that the patient could have been identified from press reports, potentially breaching patient confidentiality. (BBC)